The best way for a new agent to get initial leads is? (tick the correct answer) : 

Which of the following are elements of body language? (tick the correct answer) :

Which of the following are elements of body language? (tick the correct answer) :

The most important aspect of a handshake is? (tick the correct answer) : 

When you are showing a house what should you do with your mobile phone? (Tick the correct answer) : 

If a buyer in an open home is not interested their feet are likely to be pointing where? Tick the correct answer : 

It is best to make your Saturday callbacks at what day and time? Tick the correct answer :

What is the best way to ask a buy if they need to sell their property before they are able to buy? Tick the correct answer : 

What is the best definition of a ‘a positive attitude’? Tick the correct answer : 

Positive language is talking about what? Tick the correct answer : 

Select which words and ‘positive’ words that you should use (select one or more), tick the correct answer(s) :

What word would be preferable to use instead of ‘specifications’? Tick the correct answer :

What does FOMO stand for? Tick the correct answer :

You are supposed to get __________ when presenting. Tick the correct answer : 

When are you most likely to get objections from clients? Tick the correct answer : 

Before you can get your message across you need to make a good ____________ with the client. Tick the correct answer : 

Successful negotiators are _________. Tick the correct answer : 

The 90/10 rule tells us what? Tick the correct answer: 

If you rely too much on the positive outcome of a negotiation, you lose your ability to do what? Tick the correct :

Successful negotiators always view the situation from what perspective? 

In a negotiation situation withdrawing the home from sale could be a seller __________

Sellers usually want what : (tick the correct answer) : 

Buyers usually want : (tick the correct answer) : 

Buyers usually want : (tick the correct answer) : 

Having their mortgage fully approved prior to making an offer allows a buyer to make a ___________. Tick the correct answer : 

A home warranty usually covers what? Tick the correct answer : 

If a home needs substantial repairs the buyer will have ____________. Tick the correct answer :

Appliances that may come with the property could include (select one or more) Tick the correct answer(s) :

What is an appraisal? Tick the correct answer : 

Condo-co-op assessments are used to ___________. Tick the correct answer :